If you have received a penalty notice, you generally have 21 days in which to pay. Council is unable to accept payment for penalty notices as Revenue NSW is responsible for the processing of penalty notices and may commence recovery action where those penalty notices are not paid. Payment options can be located on the reverse side of the Notice or on the Revenue NSW web site.

If you were not the person responsible for the vehicle at the time of the penalty notice, you may nominate the responsible person.  

Council officers must obtain sufficient evidence of an observed offence before a penalty notice can be issued, this evidence may include photos, video footage or written notes.

If you have received a penalty notice, you may be able to view the images where they have been attached at Revenue NSW under myPenalty.

Video evidence relating to a penalty notice may also be available and a request to view this footage at the Council office in Hurstville can made by submitting a service request through Log It / Fix It (Parking penalty notice photo request).

In each case you will need the penalty notice number, registration number and the date of the offence.

Council does not conduct internal reviews of correctly issued penalty notices.

If you believe that there has been a genuine error or there were extenuating circumstances that the officer could not have reasonably been aware of, then you may Request a review through Revenue NSW.

To ensure a consistent and transparent review process, all requests for review should be directed to Revenue NSW, any requests for review received directly by Council will be forward onto revenue NSW.