Payment plans are encouraged if you are having financial difficulty paying your invoice by the due date. Visit Payment Plans and Hardship Assistance to apply.
Note - Overdue accounts with no payment plan in place will automatically incur a $65.00 debt recovery fee added to the account.
How to pay
You will need - Invoice Number and Debtor Number/ID (located on your invoice).
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>How to pay from your online/phone banking with BPAY
Quote Biller Code 265967 and Reference Number listed on your invoice.
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>How to pay at Australia Post with EFTPOS, cash or cheque
Visit any Australia Post branch.
Note for cheque payments, write your payment reference number and name on the back of the cheque.
Switch to invoices by email or update your delivery address / email
It is your responsibility to advise Council of any changes to your delivery address for your invoice.
Change how / where your Debtor Invoice is sent
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Change of postal address will not be accepted by Council over the phone.
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For electronic invoices (e-invoice), you will still need to keep your postal address updated with Council in case of failed email delivery.
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